As reported by Anne Fisher in the Nov. 24 2008 issue of Fortune, research shows that people are much more likely to tell a lie via e-mail than they are by phone or in person.
"What with 90% or so of all work-related communication taking place online (according to an IBM estimate), the truth-challenged nature of e-mail obviously has business implications. For instance, if you're thinking of asking your team members to evaluate one another, beware. A few years ago [researchers] studied whether peers rate each other differently depending on what medium they use. It turns out people are far more likely to trash their colleagues via e-mail than when filling out a paper form."
Something to keep in mind.
(Normally, I would link to the article directly, but it appears that Fortune has removed all the links to their articles - isn't that weird?)
04 December 2008
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